The Link Between Social Media and Customer Service.
Social Media is becoming increasingly important in the success of business the world over. Check out some interesting facts regarding this upward trend.
Wow there a lot of people on twitter and Facebook these days. I use social media to connect with companies I do business with and I feel it's important for companies to connect with their customers through social media. I usually get a response from the company when I comment on the FB page or send them a tweet which important so that I know they are listening.
2 comments:
I am on both Facebook and Twitter and I love the interaction that it provides. Social Media can be used for persona, business and pleasure.
Wow there a lot of people on twitter and Facebook these days. I use social media to connect with companies I do business with and I feel it's important for companies to connect with their customers through social media. I usually get a response from the company when I comment on the FB page or send them a tweet which important so that I know they are listening.
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